Get help with Strada
Found a bug, lost a route, or have an idea? Reach out and you'll hear back from a human.
The fastest way to reach support. Include your iOS version and a short description.
Email supportplaneatmobileapp@gmail.com
Common questions
- 01 Does Strada navigate for me?
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No, and that's on purpose. Strada plans the route, then hands turn-by-turn to Apple Maps, Google Maps or Waze, whichever you prefer. You always navigate in the app you already trust.
How navigation handoff works → - 02 Do I need an account?
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No Strada account is required. Your routes live on your device and sync through your own iCloud if you have it enabled.
Privacy and control in Strada → - 03 How do I back up or share a route?
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Export any route as a .strada or GPX file from the route screen, then share it however you like. Strada can import .strada files; GPX is export-only in the current app.
GPX export, .strada files and backups → - 04 Which devices are supported?
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iPhone or iPad running iOS/iPadOS 17 or later. The optional companion requires Apple Watch with watchOS 11 or later.
Strada on Apple Watch →